Blackberry vs. iPhone Reliability
I love my blackberry, I could gush endlessly about it. And I know people out there free the same way about their iPhones.
There are pluses and minuses to both to be sure, but this report from SquareTrade Inc, an electronics warranty company surprised me. SquareTrade found that Blackberrys fail at nearly twice the rate of iPhones (11.9% to 5.6%. Treo of course failed at over a 16% rate – Palm sucks)
Anyway, what I found surprising was not the Apple device’s low fail rate, but the blackberry’s relatively high rate. I have had great luck with my RIMM phone(s), the only real failure came from a screen cracking when I hurled it against a wall (probably the 20th time I had done that my friends will remember), so I can hardly consider this a relevant data point.
I can think of a couple reasons for this disparity, one of course being that the iPhone data is a projection based upon a model that SquareTrade has built. But I don’t want to get into that here.
What I’d like to do is survey the audience. So if you own a ‘Berry or an iPhone (or even a Treo), let us know in the comments how you’ve found the reliability, and if you are one of the lucky people to own more than one of these devices, we’d love to hear how they compare.